The consumer have a 14 days right of cancellation.
Right of cancellation
The client has the right to return the received goods within 14 (fourteen) days after receipt without giving any reasons.
To use your cancellation right, you have to inform us about your decision, to cancel the contract (GbR Thiel/Thielen, Dorfbrunnen, 9, 54550 Daun, email@example.com, Deutschland, Telefon: auf Anfrage) with a clear explanation (You can do so via e-mail or you can send us a letter). You can use this standard withdrawal form.
The timely despatch of the revocation shall bedeemed sufficient for compliance with the revocation term.
Effect of withdrawal
If you cancel the contract, we will transfer your money, excluding postage, within 14 days after we got your withdrawal. we will transfer the money to the bank account PayPal account, you paid with. We are able to refuse the repayment, until we got the product(s) back.
You have to send the ordered product(s) immidately or within 14 days from the day, you send us your withdrawal. Sending it back on time means, you have to send it back within 14 days. You have to pay the postage for the return. The consumer shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary. This includes scratches, missing parts and so on. The right of revocation does not apply inter alia to contracts forthe delivery of goods, which are manufactured to customer specifications or have clearly been tailored for personal needs
How To Return An Order?
send us an e-mail