If you’re not happy with your order, you have 14 days to send us back any items. You can use the sample cancellation-form.
We will transfer the amount of purchase within 14 after receiving the products.
1. Inform us
To make a return, contact us (firstname.lastname@example.org) within 14 days after you received your order and send us the filled cancellation-form.
2. Packing the products
Package the products and cancellation-form into a box and send it to GbR Thiel/Thielen, Dorfbrunnen, 9, 54550 Daun, Germany.
3. Send it back to us
Bring the parcel to a post office and return it to us. Please keep the receipt until we confirm the return.
4. Get your refunds
After we received the parcel we will transfer the purchase amount.
How To Return An Order?
send us an e-mail