How do I return my order?

If you’re not happy with your order, you have 14 days to send us back any items. You can use the sample cancellation-form.

We will transfer the amount of purchase within 14 after receiving the products.

1. Inform us

To make a return, contact us ( within 14 days after you received your order and send us the filled cancellation-form.

2. Packing the products

Package the products and cancellation-form into a box and send it to GbR Thiel/Thielen, Dorfbrunnen, 9, 54550 Daun, Germany.

3. Send it back to us

Bring the parcel to a post office and return it to us. Please keep the receipt until we confirm the return.

4. Get your refunds

After we received the parcel we will transfer the purchase amount.