For all orders via our online-shop, the following terms and conditions are valid.
2. Contracting party, conclusion of contract
The contract will come into existence with GbR Thiel/Thielen.
3. Contract language, contract text storage The available languages for concluding a contract are English and German.
4. Delivery conditions
In addition to our given product prices, we charge postage. For more information on the amount of postage, please refer to the menu item shipping.
We will only supply on transport route.
Deliveries to post office boxes and packing stations are not possible.
In our shop you can use the following payment methods:
PayPal, PayPal Express
6. Retention of title
Unless fully paid, the goods shall remain our property.
7. Damages in transit
If goods should be delivered with obvious transport-damage, please inform the delivery company about this without delay and contact us. The omission of a reclamation or contact has no consequences for your legal warranty rights. Nevertheless, by doing this, you help us to be able to claim our compensation from the delivering company or the transport insurance, respectively.
8. Warranty and guarantee
So far differently expressly agreed upon, the statutory warranty rights are valid. The expiry period for defect claims is equivalent to one year as from the transfer of risk in the case of new performance goods.
You can find the information, where appropriate on the productpage of our online-shop.
Customer support: You can contact us via E-Mail (email@example.com) on weekdays.
We shall not be liable for any damages due to improper handling, incorrect application or the like.
We will only undertake liability for violations of duty which have been brought about by at least gross negligence on the part of our company, our legal representatives or vicarious agents.
If the contractual obligations (major obligations) are violated against, the liability will be limited to the amount of damage that needs to be expected. All further claims by the user for damages are excluded.
10. Dispute resolution The european commission prepared a platform for dispute resolution, You can find it here https://ec.europa.eu/consumers/odr/. We are unpledged and not willing to take part at the dispute resolution.
All our products are handcrafted. It is possible that the pictures and description differ from the sold product.
AGB erstellt mit dem Trusted Shops Rechtstexter in Kooperation mit Wilde Beuger Solmecke Rechtsanwälte.
How To Return An Order?
send us an e-mail